Terms Of Service

Welcome to Vatrenaa. By using our website, services, or purchasing from our store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using Vatrenaa, you accept these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.

2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to use our website and make purchases.

3. Account Registration

  • You may need to create an account to complete purchases or access certain features.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to notify us immediately of any unauthorized use of your account.

4. Product Information & Availability

  • We strive to provide accurate product information, pricing, and availability.

  • All prices are in [Currency] and are subject to change without notice.

  • Product images are for illustrative purposes; actual products may vary slightly.

5. Orders and Payment

  • By placing an order, you make an offer to purchase a product.

  • We reserve the right to accept or reject any order.

  • Payments are processed securely via third-party payment providers.

  • You agree to pay all fees and applicable taxes for your purchase.

6. Shipping and Delivery

  • Estimated delivery times are provided as a guideline and are not guaranteed.

  • Vatrenaa is not responsible for delays caused by shipping carriers or customs.

  • Shipping fees and policies are detailed on our website.

7. Returns and Refunds

  • Our return policy is described on the “Returns & Refunds” page.

  • You agree to follow the return instructions and provide accurate information.

8. Intellectual Property

  • All content on the Vatrenaa website, including text, graphics, logos, images, and software, is the property of Vatrenaa or its licensors.

  • You may not reproduce, modify, or distribute any content without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use our website for illegal purposes

  • Interfere with website security or functionality

  • Attempt to access other users’ accounts

  • Upload malicious content or viruses

10. Limitation of Liability

  • Vatrenaa is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

  • We make reasonable efforts to ensure accuracy but do not guarantee uninterrupted or error-free service.

11. Changes to Terms

We may update these Terms of Service at any time. Updated terms will be posted on this page, with the “Last Updated” date reflecting changes. Continued use of the site constitutes acceptance of the new terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country]. Any disputes shall be resolved in the courts of [Your Country].

13. Contact Us

For questions about these Terms of Service:

Vatrenaa – Customer Support
Email: support@vatrena.com